Refund policy

Because our products are live plants, we do not offer refunds, returns, or exchanges. If you’d like to see photos of the exact plant before we ship, just ask—we’re happy to provide them. By purchasing, you also agree that chargebacks are not permitted.

Are sales final?

Yes. Because live plants are perishable, all sales are final—we do not offer refunds, returns, or exchanges.

If you’d like to see photos of the exact plant before shipping, we’re happy to provide them on request. This way you know exactly what to expect when your order arrives.

Chargebacks: By purchasing, you agree that chargebacks are not permitted. All terms are clearly stated before checkout, and any disputes must be handled directly with us. Attempted chargebacks violate our policy and may result in denial of future orders.